Sometimes it is easy to forget that your grease-smudged, grunting mechanic real person with real feelings. Well, they are. And they have a list of “good” and “bad”customers. Maybe it isn’t written down, but they know when you walk in the door whether they will have a pleasant afternoon or if there is going to be hell in the workspace. You Mazda Car Dealer near Norman wants you to consider that you might be the latter. That’s why your friends at Nelson Mazda have some tips to help improve that relationship.
Number Four: Do not monopolize your mechanic’s time.
There are days in any business that are busier than others. For a mechanic’s shop, this action comes from having lots of customers eager to pick up and drop off their cars. Usually, the peak points are between 7 and 9 am and 4pm to close. At these times specifically it is rude to the other customers to intentionally monopolize your the time of the service writer who sits at the front desk to take your info. Especially when there are six other people behind you in the room.
If you are the person who like to ask a thousand questions, consider coming in AFTER the morning rush. The service writer at the front desk will undoubtedly have more time for you then. There will not be any other antsy customers shifting around behind you. And you won’t be the cause of any early morning explosions.
Number Five: Give your mechanic the benefit of the doubt.
There is no doubt about the fact that there are some shady characters in the business of mechanics. However, we would be willing to say that the majority are decent and trustworthy business men.
Always assume that your mechanic is treating you with honestly. He is innocent until proven guilty. Does this mean that he won’t ever make a mistake? Well, no. He’s a person and that entitles him to making mistakes sometimes. Not only that, but in the car world sometimes things are hard to diagnose.
If you have a situation where the problem isn’t fixed the first time, bring it to attention of the mechanic. Your mechanic relies on repeat customers and good word of mouth. We’ll bet that if you bring it to his attention he will work even harder to make is right.
If you are worried that the mechanic you have been working with lands on the shady side, check out the shop’s reviews at cars.com and google. You will certainly be able to find someone you can trust.